Description
Position Title: Paraprofessional I and II, Technology Support
Division: School
Reports To: Principal
FLSA Status: Non-Exempt
Salary Schedule: P3-1 (Para I) or P3 (Para II)
Work Days: 190
Essential Duties:
- Serve as a first point of contact for students, staff, and faculty seeking technology assistance.
- Maintain, track, and inventory media and technology hardware using a computerized asset management and repair system.
- Maintain the school’s Single Sign-on desktop catalog of supported software applications.
- Arrange replacement and warranty repair of district-issued devices according to the Accidental Damage Protection Plan.
- Assign district devices and resources to new users.
- Provide basic training, technical support, and operational assistance to all end-users on various digital resources, devices, and peripherals.
- Provide Tier 1 (minor) troubleshooting for student and educator devices.
- Assist the Media Specialist in maintaining an orderly, neat, and attractive atmosphere in the media center.
- Assume responsibility for all phases of acquisition, processing, and circulation of media equipment in the absence of the Media Center Paraprofessional.
- Attend regularly scheduled system technology meetings and trainings as required.
- Perform other duties and responsibilities as assigned.
Qualifications:
- Para I - minimum of a High School Diploma or state-approved High School Equivalency (HSE), required. Para II - minimum of 60 semester hours or 90 quarter hours of college credit above the remedial level from a GaPSC-accepted accredited institution with the grade of "C" or higher.
- Must maintain a Georgia Paraprofessional License issued by the Georgia Professional Standards Commission (GaPSC).
- Ability to work well with students, parents, staff, and the community.
- Exceptional integrity, commitment to confidentiality, excellent character, and strong professional reputation.
- Ability to abide by the Georgia Professional Standards Code of Ethics for Educators.
- Must be regularly, predictably, and reliably at work.
- Ability to be present at the physical worksite.
- Must perform tasks involving prolonged periods of standing, walking, and sitting.
- Must perform routine physical activities such as bending and lifting/pushing/pulling up to 50 pounds.
- Must be able to properly and consistently supervise students, particularly during emergency situations.
- Vision, hearing, written, and verbal communications are essential factors in performing required tasks.