Training and Education Specialist I-III (Uniformed Services)

State of Delaware

Full-time

On-site

Dover, Delaware, United States

Summary Statement

This position is a member of the Uniformed Services for the Justice of the Peace Court and is responsible for overseeing and/or providing training to Court Security Officers and Constables. As a member of Uniformed Services, the incumbent is also responsible for the maintenance and distribution of uniforms and equipment for uniformed services personnel.

Career Ladder

This position is part of the Career Ladder series. Incumbents initially appointed as a Training and Education Specialist I may be considered for promotion to Training and Education Specialist II after meeting the required qualifications and the Judiciary’s promotional standards. Likewise, Training and Education Specialist II incumbents may be considered for promotion to Training and Education Specialist III upon meeting further qualifications and promotional criteria.

Training and Education Specialist I

This is entry level professional training and education work responsible for planning, coordinating, and delivering a variety of training and/or education courses, services, and activities to employees, state agencies, community partners, clients, or the public. Employees perform the full range of Essential Functions, completing routine and standardized assignments under close supervision.

Receives close supervision from a technical or administrative supervisor; the supervisor provides specific instructions on all assignments, and frequent and detailed review of progress, accuracy, and quality of work. Supervisory advice or assistance is readily available.
Seeks guidance from higher-level staff on work that is outside a range of specified, acceptable procedures, standards, alternatives, and practices.
Updates, adapts, and modifies pre-designed training, workshops, or individual and group activities to meet learning objectives.
Learns to design courses, curricula, lesson plans, instructional methods, materials, or activities.
Performs routine analysis and evaluation of training and education needs and effectiveness.
Communicates effectively with employees, managers, state or federal agencies, community partners, clients, vendors, or the public to gather, coordinate, and provide information.

Training and Education Specialist II

This is experienced level professional training and education work responsible for planning, coordinating, and delivering a variety of training and/or education courses, services, and activities to employees, state agencies, community partners, clients, or the public. In addition to work performed by the Training and Education Specialist I level, employees independently perform the full range of Essential Functions under general supervision.

Receives general supervision from a technical or administrative supervisor; the supervisor provides general direction on all assignments, and regular review of progress, accuracy, and quality of work. Supervisory advice or assistance is provided as needed.
Researches and designs courses, curricula, lesson plans, instructional methods, materials, or activities that ensure learning objectives are met.
Performs more complex analysis and evaluation of training and education needs and effectiveness such as measuring comprehension and growth through exams, proficiency tests, knowledge checks, or other similar methods.
Creates methods and tools to assess needs and evaluate effectiveness and quality.
May lead paraprofessional, professional, or administrative support staff by assigning, monitoring, and reviewing work and providing on-the-job training, guidance, and direction.
May supervise volunteers, casual/seasonal, and/or contractual staff; may also supervise two or more merit full time positions* (*lower-level positions, not in this Training and Education Series). The elements of supervision include performing the following on a regular and continuing basis: planning, assigning, reviewing, evaluating, coaching, training, disciplining, and recommending hire, termination, and promotion.
May participate in budget, grant, and/or contract development and management.
Communicates effectively with employees, managers, state or federal agencies, community partners, clients, vendors or the public to gather, evaluate, and provide information, technical guidance, advice, and direction.

Training and Education Specialist III

This is advanced level professional training and education work responsible for planning, coordinating, and delivering a variety of training and/or education courses, services, and activities to employees, state agencies, community partners, clients, or the public. In addition to work performed by the Training and Education Specialist II level, employees independently perform complex work with minimal supervision. Examples of factors contributing to complexity include responsibility for training the trainer, core and advanced courses, workshops, or activities requiring advanced, in-depth knowledge and study in assigned subject matter that may require the employee to possess special licenses or certifications.

Receives minimal supervision from a technical or administrative supervisor; the supervisor defines objectives, priorities, and deadlines and assists the employee with unusual situations.
Partners and collaborates with stakeholders, subject matter experts, contractors, and other resources to ensure effective and up-to-date training and education and that applicable state or federal laws, rules, and regulations are met.
Serves as resident expert and point of contact for assigned training and education area(s); provides technical guidance, advice, and direction on complex training and education matters and promotes the use of services and related resources.
Evaluates, monitors and tracks training and/or education resources or inventory, which may include software, props, or other materials and equipment; researches and makes recommendations for changes that maximize effectiveness.
Prepares reports for assigned agency, state or federal partners, or funding authorities on effectiveness, participation, or other measures of success or compliance.
Leads and participates in meetings, presentations, committees, special events, or related workgroups.
Communicates effectively with employees, managers, subject matter experts, state or federal agencies, community partners, clients, vendors, or the public to identify and resolve needs, requirements, issues, and challenges.

Preferred Qualification

Applicants who do not possess the preferred qualification will still be eligible to compete for this position if job requirements are met.

Firearms Instructor certified by the State of Delaware Council on Police Training.

Essential Functions

Essential functions are fundamental, core functions common to all positions in the class series and are not intended to be an exhaustive list of all job duties for any one position in the class. Since class specifications are descriptive and not restrictive, incumbents can complete job duties of similar kind not specifically listed here.

Develop and implement training, development, informational, and/or educational programs, courses, curricula, training resources, lesson plans, materials, and visual aids.

Evaluate effectiveness of programs, courses, curricula, training resources, lesson plans, materials, and visual aids and modify to meet identified problems/needs, state/federal requirements, and agency goals/objectives.
Present training, development, informational, and/or educational programs via classroom, workshop, or seminar using formal classroom instruction, exercises, handouts, materials, visual aids, etc. for group or one-on-one instruction.
Research, evaluate, and select materials, handouts, visual aids, exercises, etc. that will best promote learning.
Identify and analyze needs through interviews, surveys, and meetings with supervisors, management, administrators, officials, clients, the public, etc.
Provide recommendations regarding problems/needs, effectiveness of training resources, and implementation of new or modified programs, courses, curricula, training resources, lesson plans, materials, and visual aids.
Collect, analyze and evaluate data from a variety of sources and effectively present/communicate information.
Coordinate training/educational activities with agency personnel, contractors, community/professional organizations, and other providers.
Monitor and ensure compliance with state and federal laws, rules, regulations, requirements, and/or contract agreements.

Job Requirements

JOB REQUIREMENTS for Training and Education Specialist I
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Possession of a Bachelors degree or higher.

One year of experience in supporting the coordination and delivery of training or education to individuals, employees, or the public.

JOB REQUIREMENTS for Training and Education Specialist II
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

At least one year experience presenting training or education courses using a variety of training methods such as lecture, e-training, structured exercises, role play or group discussion as well as the use of training materials such as overheads, PowerPoint, handouts or videos.
Six months experience in preparing and developing training or education courses which includes designing learning objectives, curricula and materials.
Six months experience in developing and analyzing training needs assessments at the individual, job or organizational level.

JOB REQUIREMENTS for Training and Education Specialist III
Applicants must have education, training and/or experience demonstrating competence in each of the following areas:

Two years’ experience in delivering training or education courses, services, individual or group activities using a variety of materials and equipment such as exercises, handouts, manuals, laptops, audiovisual or specialized equipment.
One year of experience in preparing and maintaining training or education records and reports such as course schedules, rosters, training updates or records of participation.
One year of experience in researching, selecting and designing courses, curricula, lesson plans, instructional methods, materials, or activities to meet training or education needs and learning objectives.
One year of experience in creating methods and tools to analyze and evaluate training or education needs and effectiveness.

Additional Posting Information

This position will have Statewide responsibilities which requires travel throughout the State. The State of Delaware provides transportation services to State agencies.

Conditions of Hire

As a condition of hire the applicant must agree to successfully complete a 40 hour training program in firearms and training in handcuffs, mace, baton, and wand approved by the State of Delaware Council on Police Training. Possession of a State of Delaware Council on Police Training Certification may satisfy this requirement.

Pre-Employment Psychological Testing: Upon a conditional offer, you must undergo pre-employment psychological testing as a part of the hiring process.

As a condition of hire you must possess a valid driver's license (not suspended, revoked or cancelled, or disqualified from driving).

Criminal background check: A satisfactory criminal background check is required as a condition of hire. The recruiting agency may require the applicant to pay for the criminal background check as part of the conditional offer of hire.

Pre-employment Drug Testing: Upon a conditional offer, you must undergo pre-employment drug testing as part of the hiring process.

Benefits

To learn more about the comprehensive benefit package please visit our website at https://dhr.delaware.gov/benefits/

Selection Process

The application and supplemental questionnaire are evaluated based upon a rating of your education, training and experience as they relate to the job requirements of the position. It is essential that you provide complete and accurate information on your application and the supplemental questionnaire to include dates of employment, job title and job duties. For education and training, list name of educational provider, training course titles and summary of course content. Narrative information supplied in response to the questions must be supported by the information supplied on the application including your employment, education and training history as it relates to the job requirements.

Once you have submitted your application on-line, all future correspondence related to your application will be sent via email. Please keep your contact information current. You may also view all correspondence sent to you by the State of Delaware in the “My Applications” tab at Delaware State Jobs.

Accommodations

Accommodations are available for applicants with disabilities in all phases of the application and employment process. To request an auxiliary aid or service please call (302) 739-5458. TDD users should call the Delaware Relay Service Number 1-800-232-5460 for assistance. The State of Delaware is an Equal Opportunity employer and values a diverse workforce. We strongly encourage and seek out a workforce representative of Delaware including race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression.

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