Learning Partner I

Who We Are 

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults. 

Who We Serve 

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.  

What We Offer 

• The initial compensation for this position ranges from $77,142.87 to $94,876.00 annually.   
• Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations. 
• The salary may also vary if you reside in a different location than the location posted.   

Benefits We Offer   

• Benefits eligibility starts on day ONE!   
• We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more!    
• Employer Paid Long-Term Disability & Basic Life Insurance 
• 401K Employer Match up to 4%
• Competitive Time Off Plans (may vary by employment status) 
• Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve. 

Learning Partner I:

Reporting to the Learning & Development department, this position will primarily provide the following trainings with pre-set curricula to Pacific Clinics employees: Therapeutic Crisis Intervention (Non-Restraints), A Trauma-Informed Workplace, and Culturally Respectful & Relevant Services.

JOB SUMMARY

Schedule: Monday to Friday, from 9am to 5pm

Presents a wide range of virtual and/or in-person training classes, including pre-set and newly

developed curricula, individually and through collaboration with other trainers. If appropriate,

facilitates learning outside the structure of a class, such as on-the-job learning activities,

coaching, team building, strategic planning, or conflict resolution.

• Adheres to relevant agency and/or Continuing Education (CE) policies and procedures for

conducting training classes.

• Works closely with stakeholders to assess business, functional, technical, clinical, and soft skills

learning and development needs. Make recommendations regarding how to meet the needs.

• Designs, develops, and/or selects instructor-led and e-learning units to meet assessed needs.

Updates curricula and training materials including instructor lesson plans, student guides,

presentations, manuals, practical applications, evaluations, and learning assessments (quizzes and tests).

• Develops and delivers Continuing Education (CE) content that consists of formal learning

activities that (1) are relevant to professional licensing and certification boards across a range of

clinical disciplines, practice, education and science; (2) enable participants to keep pace with the

most current scientific evidence regarding assessment, intervention, and education as well as

important legal, statutory, or regulatory issues; and (3) allow participants to maintain, develop,

and increase competencies in order to improve services to the public.

• Actively promotes and communicates the value of training and workforce development. Provides

training, consultation, and support to other trainers.

• Utilizes Learning Management System (LMS) as needed to successfully conduct training classes.
• Uses professional assessment tools including questionnaires, interviews, multi-rater feedback,

focus groups, and job analysis to gather data, and presents to management for action planning.

• Performs other related responsibilities, as assigned, to support specific department/business

needs and training contracts.

Job Specific Competencies

• Contributes to Team Performance
• Encourages Customer Focus
• Initiative
• Workforce Development
• Communication

Qualifications:

• To perform this job successfully, an individual must be able to perform each essential duty

satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or

ability required. Reasonable accommodations may be made to enable qualified individuals with

disabilities to perform essential job functions.

• Minimum Education and/or Experience
• BA degree or equivalent experience in relevant field is required. Employees providing clinical or

paraprofessional training is required to be licensed or certified in the State of California for the

discipline.

• Two years’ training experience – both in developing materials and conducting/presenting training

sessions.

• Possess strong customer service orientation.

Physical Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodation may be made to enable individuals with disabilities to perform essential job

functions.

Level of Contact with Children

Requires full background check and TB exam

Will not have unsupervised contact with children.

Driving Privileges

May be called upon to drive on agency business. Needs acceptable MVR and appropriate insurance coverage.

Training:

Needs to successfully complete all required agency training indicated for this position.

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Equal Opportunity Employer 

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.