Registration and Enrollment Coordinator

LAMOUR Clinic and LAMOUR Community Health Institute were developed to provide an essential link between the community, the health care and human services system. Our staff are multicultural healthcare providers that speak and understand the cultural needs of the community. Our specialty is using a blend of Dialectical Behavior Therapy (DBT) and Applied Behavior Analysis (ABA), integrated into our behavioral health program services that meet the needs of children, adolescents, families, and adults.

We are a Multi-Services Community Based Agency that is committed to advocating for and providing community-based, culturally competent, and comprehensive programming services. We have a responsibility to the communities we serve and to the staff we employ to help them develop their potential.

LOCATION:

Main office in Randolph and Braintree in Massachusetts. Administrative staff can be designated to work at any of our office sites within the regions we cover based on positions that are available and travel will be required at times.

JOB SUMMARY:

The Registration and Enrollment Coordinator is overseen by the financial coordinator and Billing & Coding Coordinator. This position will require scheduling and confirming patient appointments using appropriate information systems and enter data into the system for billing and work follow. Will support obtaining authorizations and utilization authorization reports of systems, including eligibility electrically system, documentation for Patient's enrollment. Will maintain calendars - facilitating scheduling and monitoring all completed documentation, overseeing scanning/maintenance of electronic records system, and preparing and organizing record. In addition, will engage with other departments to coordinate services as needed, obtain documentation to meet compliance measures, and obtain and maintain authorization approvals for payment.

POSITION RESPONSIBILITIES AND TASKS:

• Maintain and tracks all Intake Registration and Admission Documentation

• Provide customer service to patient's in Registration, enrollment, and Admission

• Monitors, maintains, conduct Billing Coordinator for all programs and act as a administrative supervisor over programs

• Obtain authorizations for billing and maintain authorizations

• Complete applications for criteria for verify eligibility for all programs

• Properly track and follow up with staff documentation and productive for program billing and compliance

• Distribute all finalized documentation to appropriate staff File documents

• Maintain accurate records of all completed billing documentation

• Coordinate calendar and schedules including coordinate calendars for several managers Perform

  • account representative customer services

• Enter all review results in appropriate data systems for billing purposes

• Document all review findings in the designated review database

• Creating correspondences and communications required by the contract, including denial letters to providers and participates

• Handle the main telephone line for applications and enrollment

• Create reports reflecting the start and end date of services and keep track of applications and enrollment

• Data entry and organize computer-based information applications and enrollment

• Maintain electronic and hard copy filing system

• Other duties as assigned by department manager

• Follow HIPAA guidelines for the management of privacy and confidentiality

ORG UNIT/CLASS ORG:

• Master Non-Licensed Level Community Direct Care (MLC)

• Master Licensed Level Community Direct Care (MLL)

• Bachelors Level Community Direct Care Paraprofessional (BLC)

SALARY & BENEFITS:

• $ 21 to $ 30 per hour depending on experience

• QSEHRA Health Reimbursement Plan, eligibility at 90 days of full-time employment (32 Hours a week)

• Paid Federal Holidays

• Paid Time Off; accrual based, eligible at 120th day of full-time employment (32 Hours a week)

  • 5 (40 Hours) Sick Days

  • 2 Personal Days

  • 5 (40 Hours) Vacation Days

• 401k available.

• Flexible Schedule

  • Must be willing to work on some weekends

  • Must be willing to work late afternoons and evenings, until 8:30 pm 1-3 times a week.

• Educational Stipends with partnering colleges available

• Offers to select staff HB1 Visa sponsorship after 1 year internship and 365 day of employment after internship with excellent work history and evaluation

TO APPLY:

• Please see our website at https://LAMOURClinic.org/careers/job-board/ to apply

*Must be able to operate a motor vehicle and travel locally (as required by Plan).